CBS is a highly-respected change management firm, laser-focused on helping clients achieve their strategic outcomes.
Extensive Expertise & Market Insight
Extensive Expertise & Market Insight: CBS is comprised of a team of ex big-four consultants and industry experts who specialize in change management. This expertise empowers clients to confidently achieve their goals with maximum efficiency. ‘Our team of industry experts bring hands-on experience and deep market knowledge to help clients achieve their goals’
Exceptional Service & Support
Having led some of the largest and most complex integration and separation projects in the industry, clients can expect dedicated and personalised attention, ensuring their needs are met with professionalism.
Proven Track Record of Innovation & Success
Proven Track Record of Innovation & Success: With a comprehensive approach to digital, technology, regulatory and operational change, CBS has enabled clients to stay ahead in a rapidly evolving industry.
Our significant levels of knowledge, skills and experience has proven to be invaluable to our clients. We understand the complexity and challenge of delivering change within fast-moving or highly regulated environments – given the array of IT systems, business processes, customer data and wide range of financial and operational factors to consider.
Change
Management
Business and IT transformation, project and programme management, business change and readiness.
Procurement &
Commercial
Optimal strategies, risk mitigation, successful bidding and collaboration.
Digital Automation
Digital strategies, customer channels, process automation, data and analytics.
Eddie Curran
Managing Consultant
Eddie is an expert Programme Director operating at steerco and board level, with over 27 years’ experience in the UK and US financial services sector, combined with over six years’ retail sector experience.
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Grant McKenzie
Consulting Director
Grant brings CBS customers the benefit of than 20 years’ experience delivering major change programmes for global banks, challenger banks, EMIs, and FinTechs across Europe, Asia, and the USA.
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Shonagh McCarter
Consulting Director
Shonagh is a business design and transformation leader with 25 years track record of delivering Payments, Risk and Regulatory change projects and programmes across Financial Services and Utilities sectors in the UK and Ireland.
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Kevin Withers
Consulting Director
As a specialist change leader with over 30 years’ experience across the retail and financial services sectors, Kevin has a proven track record of delivering strategic change programmes ranging from digital self-serve and payments to IT systems integration and simplification.
Stephanie Wells
Consulting Director
Stephanie is a leader in change with more than 20 years’ experience delivering complex outsourcing, IT procurement, commercial strategies, and supply management for customers across the public and private sectors.
Case Study
Open Banking Payment Services Directive 2 (PSD2)
Tesco Bank
CBS was engaged by Tesco Bank to bring project management knowledge and expertise for delivering a complex digital transformation within compressed timeframes, whilst at all times maintaining the highest levels of governance
Case Study
Credit Card Transition Services
UK Retailer With A Financial Services Arm
Our client sought assistance to migrate its credit card book from a legacy system to a new cloud-based third-party platform while maintaining customer services, payment processing and regulatory compliance.
CBS has led some of the largest and most complex integration and separation programmes across multiple sectors since 2006.
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By Shonagh McCarter, Consulting Director, CBS Consulting
